Understanding Warranties for Products Purchased Through Barbeques Galore
Author: Jason Bloms Date Posted:13 February 2026
At Flaming Coals, we pride ourselves on providing high quality BBQ products that stand the test of time. We understand that some of our customers may have purchased Flaming Coals products through Barbeques Galore, a company that has entered administration. Naturally, you may be wondering how this affects your product’s warranty and where to turn for support.
Here’s everything you need to know.
Are Flaming Coals Warranties Still Valid?
Yes. Even though Barbeques Galore has closed its doors, Flaming Coals continues to honor warranties on all products we manufacture, provided they meet our warranty terms. Your warranty coverage is tied to the product itself and the original purchase date, not the retailer.
This means if your BBQ, Rotisserie or accessory is covered under warranty, Flaming Coals will work directly with you to ensure repairs or replacements are handled efficiently.
What You Need to Provide
To make a warranty claim, it helps to have the following information ready:
- Proof of Purchase: A receipt, invoice,showing the original purchase from Barbeques Galore.
- Product Details: Model number, serial number, and a clear description of the issue.
- Photos or Videos: Visual evidence of the defect or damage can help speed up the claim process.
How to Make a Claim
Making a warranty claim is straightforward:
- Contact Flaming Coals: Reach out via our official website contact form, email, or phone.
- Provide Product and Purchase Details: Include as much information as possible.
- Follow Instructions from Our Team: Our support staff will guide you through the next steps, whether it’s arranging repairs, replacements, or parts.
Why Flaming Coals Handles This Directly
When a retailer closes, customers can be left unsure about how to use their warranties. By handling warranty claims directly, Flaming Coals ensures that our products continue to deliver the performance and reliability our customers expect, even if the original point of sale is no longer available.
Peace of Mind for BBQ Lovers
Your Flaming Coals BBQ is built to last. We are committed to standing behind every product, whether it was purchased yesterday, last year, or through a retailer that’s no longer operating.
If you have a product purchased through Barbeques Galore and need warranty assistance, don’t hesitate to contact us. Our team is ready to help you get back to enjoying great BBQs without any hassle.
